Copyright 2004-2007 Solutions4eLearning Ltd. All Rights Reserved Conditions relating to your use of the Solutions4eLearning websites and the products and services offered through them. These terms and conditions apply to all conditions of sale and associated products arising through the use of this website. The Solutions4eLearning Ltd Terms and Conditions are set out below. You may wish to print a copy for future reference. Other terms and conditions on our site such as our privacy policy should also be read as part of this agreement. We may change the Solutions4eLearning Ltd Terms and Conditions from time to time without notice to you. Changes will apply to any subsequent enquiries and orders received through this website. Through the use of this website you agree to these Terms and Conditions. 1. Your Account If you use this website, you are responsible for maintaining the confidentiality of your password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. Solutions4eLearning Ltd reserve the right to refuse access to the website, terminate accounts, remove or edit content 2. Privacy Policy Please review our privacy policy for more information 3. Access to the Solutions4eLearning website We will make all reasonable endeavours to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet and the World Wide Web, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. 4. Licence for Website access Solutions4eLearning Ltd grant you a limited licence to access and make personal use of this website, but not to download or modify it, or any portion of it, except with the express written consent of Solutions4eLearning Ltd. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our prior express written consent. 5. Our contract When you place an order to purchase a product from Solutions4eLearning Ltd, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you. That acceptance will be complete at the time we send the confirmation of shipment to you. Any products on the same order which we have not confirmed as being shipped do not form part of that contract. Where a deadline is agreed to provide a particular service, this is reliant on the client providing us with the necessary requested information via email and by telephone. Failure to do this in a prompt and reasonable manner, within the agreed timeframe, will result in you breaching the agreement and Solutions4eLearning Ltd will not be held responsible for the failure in meeting the originally agreed deadline. 6. Pricing of services and products All prices quoted include VAT at the current rate, where applicable and are subject to change without notice 7. Limitations of use of this website and products/services purchased from it You may not use information from or products/services purchased from this website for any other purpose other than for your own institutions use. Services and products provided through this website are exclusively for the purchasing institution's own use, and cannot be sold, distributed, displayed or given away, in whole or in part, to any other person or organisation in any form without formal written permission from Solutions4eLearning Ltd. 8. Electronic communications When you visit the Solutions4eLearning Ltd websites or send e-mails to us, you are communicating with us electronically. We often communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 9. Alteration of Service or Amendments to the Conditions We reserve the right to make changes to our website, policies, and these conditions of use at any time. You will be subject to the policies and conditions of use in force at the time that you use the website or that you order products from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition. 10. Information contained within this website, guidance documents and services provided All information contained within Solutions4eLearning Ltd websites together with any guidance documents and support provided to customers are to the best of our knowledge correct at the time of publication. However, Solutions4eLearning Ltd cannot be responsible for any personal loss arising from the use of our websites and subsequent services. All guidance documents and support provided is for general guidance only and if in doubt institutions should contact the appropriate institutions if aplicable to obtain specific advice. Solutions4eLearning Ltd cannot be held liable for the outcome of using any service purchased from our websites. 11. Links to other websites These terms and conditions apply only to the Solutions4eLearning Ltd websites. Throughout this website are links to other third party websites which Solutions4eLearning Ltd deem may be useful to aid your application to an educational institution. Through using this website you accept that under no circumstances will Solutions4eLearning Ltd be held responsible for the contents and any subsequent damage, discourse or inconvenience caused as a result of visiting any third party website. If you have any queries or concerns regarding any website linked to Solutions4eLearning Ltd please contact us by emailing info@solutions4elearning.co.uk 12. Events beyond our reasonable control We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights. 13. Waiver If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 14. Governing law and jurisdiction These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. 16. Termination of services Throughout the course of us providing our installation services to you if you fail to contact us after 28-days despite our best efforts to make contact with you by telephone, postal letter and email we will assume that you no longer require our service and deem our services to be delivered to your satisfaction. 17. Customer service and complaints procedure Solutions4eLearning Ltd is committed to delivering a high quality level of customer service and we strive to respond to all complaints within seven days of receipt. In the event of a complaint, please e-mail: complaints@solutions4elearning.co.uk Customer Service Solutions4eLearning Ltd Mercury House Nottingham NG7 7FN 18. Refund and cancellation policy Refunds at the sole discretion of Solutions4eLearning Ltd minus a 20% administration fee. Please note that if you do not contact us after 28-days of first purchasing a service, despite repeated attempts to contact you, we will deem our services delivered and will be unable to offer a refund. 19. Statutory rights These Terms and Conditions do not affect your statutory rights. |